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Outstanding Staff! – Felica

A business will only be as good as its employees allow it to be.  You can have the best know-how in your area of expertise, the best product on the market, or the nicest facilities available.  However, if the customer experience isn’t great, they will walk away feeling like they got ripped off.  And what determines the customer experience?  It mostly comes down to the employees of that particular business.  Here at Community Chiropractic and Wellness Center, we are proud of the hard working staff we have working for us!  Not only do our doctors and therapists know their stuff, they are some of the nicest and most professional people you can find.  That’s why most days you’ll find our office extremely busy and hopping with patients.  Our customers keep returning to us, because they know they will get some of the best care you can find.

With that being said, we’d like to take some time to highlight our staff members and give them a chance to shine a bit; giving you the opportunity to get to know them a little better.  So, without further ado, I’d like to introduce you to Felica Hobson.  She is one of our three massage therapists serving our Shipshewana office.  She’s getting pretty close to wrapping up her first full year here at CCWC, and I’ve asked myself what we did before she got here?  Patients love her, and I can personally tell you that my wife and I both think her massages are fantastic!

Felica specializes in trigger point, sports massage, deep tissue, and relaxation massage.  Sadly, she had an aunt pass away from cancer, but that motivated her to pursue a career where she could care for others.  “Every day is a new day with new patients.  It’s never the same pain or problem area.”  That’s one of the things Felica enjoys most about her job.  We asked Felica that if she could offer one piece of advice to every patient, what woult it be?  She said, “Don’t be stubborn!  Come in sooner rather than later.  Don’t wait until  you can’t walk or the pain is too much to handle.”  That’s sound advice.

Outside of work, you’ll find Felica rooting for her favorite teams (like Notre Dame), and making cupcakes.  If you haven’t personally met Felica yet, schedule your appointment for a massage with her.  You won’t regret it!

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